Nov 24 2021

Financial support: Help to stay on top of your bills

Are you, or someone you know, worried about upcoming electricity and gas bills? There’s help.

Have a confidential discussion with your energy retailer today. Energy retailers offer a broad range of assistance and can help you to manage upcoming bills, spread your payments over an extended period, or defer your payments to a later date. You can work together with your retailer to set up a plan that works for you.

If you’re feeling overwhelmed with other money concerns, you can also contact a financial counsellor. Financial counsellors are skilled professionals who guide you through your options and help you plan your way out of debt. Their service is free, confidential, and non-judgemental.


Your energy retailer’s contact number is located at the top of your bill. Learn more about how your retailer can support you here.

If you have other financial concerns call the National Debt Helpline on 1800 007 007 or visit

If you’re a small business owner and feeling overwhelmed with other money concerns, you can contact the Small Business Debt Helpline on 1800 413 828 or visit

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