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Help to stay on top of your energy bill: COVID-19 support

Help to stay on top of your energy bill: COVID-19 support Help to stay on top of your energy bill: COVID-19 support

Need some extra help to stay on top of your bills? Retailers offer a range of customer support measures. Learn how your energy retailer can help if you've been impacted by COVID-19.

Mar 29 2021
Helping You Stay On Track: Retail support during coronavirus

Helping You Stay On Track: Retail support during coronavirus Helping You Stay On Track: Retail support during coronavirus

Are you, or someone you know, worried about upcoming electricity or gas bills? Learn how your energy retailer can help.

Sep 08 2020
Home Office Energy Savings

Home Office Energy Savings Home Office Energy Savings

With more people now working from home, these energy efficiency tips offer practical advice that can help to cut your energy use and bills.

Apr 17 2020
Household Energy Bills: Breakdown

Household Energy Bills: Breakdown Household Energy Bills: Breakdown

Energy bills vary depending on the retailer and energy plan chosen. Bills also reflect how electricity is supplied: Generators, distributors and retailers are all involved in delivering power.

Nov 26 2019
Default Market Offers

Default Market Offers Default Market Offers

A default offer is intended to be a cap on the price retailers are allowed to charge their customers currently on standing offers.

Nov 26 2019
Demand Response

Demand Response Demand Response

Demand response - or demand management - is when an eligible electricity customer chooses to voluntarily reduce or shift their energy use.

Nov 26 2019
Retail Energy Bills

Retail Energy Bills Retail Energy Bills

The energy industry comprises several major sectors; retail is the customer-facing part of the industry.

Aug 11 2017
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