Terms and Conditions

This website is presented by the Australian Energy Council (ABN 92 608 495 307) under the domain name http://www.energycouncil.com.au for the purpose of providing general information relating to the energy industry to the public.

By accessing or using this website, you agree to these terms of use which includes our privacy policy.


The Australian Energy Council endeavours to provide quality information on this website and updates this information regularly.

However, the Australian Energy Council does not warrant or guarantee, and accepts no legal liability whatsoever arising from or connected to the accuracy, reliability, currency or completeness of any material contained on this website or on any linked external site.

Liability generally

In addition to any limits to liability contained in these terms or elsewhere, and to the extent permitted by law, Australian Energy Council is not liable for any loss (including negligence, indirect or consequential loss) however arising in connection with the use of this website, any linked external site, or incidental services provided by the Australian Energy Council arising directly or indirectly with the use of this website. To the extent that liability cannot be excluded by law, Australian Energy Council’s liability in relation to the use of or the content on this website is limited to the remedies set out section 68A of the Trade Practices Act 1974.

The Australian Energy Council retains the right of refusal to publish web resources or links, without notice or explanation.

Links to external websites

This website contains links to external websites that are operated by third parties. The Australian Energy Council takes no responsibility for and gives no warranty or representation regarding the accuracy, currency, reliability and correctness of information contained in linked external websites, or the presence of a computer virus or malicious software as a result of visiting externally linked websites.

Such third party websites may contain their own privacy statements and terms of use.

Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites.

You may link to the Australian Energy Council website at your full expense and responsibility.


Copyright in the material contained on this website is owned by the Australian Energy Council or by a third party with whom the Australian Energy Council has an agreement. Material on this website must only be used in accordance with the Copyright Act 1968, and only for your personal, non-commercial or educational use.

Requests and inquiries concerning reproduction and rights should be addressed to the Australian Energy Council, GPO Box 1823, Melbourne Victoria, 3001, by email at info@energycouncil.com.au or by phone 03 9205 3100.


Governing law

These terms of use are governed by the laws in force in Victoria, Australia. By accessing our website or using our services, you submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and its appellate courts in respect of any proceedings arising from or in connection with these terms of use.


These terms are to be interpreted in accordance with the law. Any part of these terms that is illegal, invalid or unenforceable must be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable.

Changes to these terms

The Australian Energy Council may change these terms (including our privacy policy) at any time without notice. We will make any updated version available on our website at all times.

Australian Energy Council online shop

To place an order you must provide the minimum information to make the purchase. From time to time we may use the email address provided to notify customers of new publications or products. If you do not wish to be notified about new publications or products, please email info@energycouncil.com.au.

Member discounts

The Australian Energy Council members receive discounts on the purchase price of items from the online shop. The member discount for online purchases is valid only for members who log in prior to purchasing from the online catalogue.

To check if your business is an Australian Energy Council member, review the list of members on the Energy Council website.


The Australian Energy Council guarantees that all orders will be despatched within four working days unless a product is marked temporarily unavailable.

All deliveries within Australia will be made via Australia Post using the Domestic Express Post service. Overseas customers should select International Express Post.

A maximum weight of three kilograms per order applies to Domestic Express Post postage.

Customers who wish to use their own courier service or pick up their purchases from the Australian Energy Council office should select 'Do not post' from the Shipping methods and contact database@energycouncil.com.au or phone 03 9205 3100 to confirm the pick-up arrangements.

Australian Energy Council will replace damaged products, provided the Energy Council is advised of the damage within two days of receipt. Please advise via email at database@energycouncil.com.au or write to Australian Energy Council, GPO Box 1823, Melbourne Victoria 3001, Australia.


Orders will be filled upon receipt of credit card payment.

Australian Energy Council website security

The Australian Energy Council uses the SecurePay online credit card payment processing system.

SecurePay encrypts all transaction details before sending them across the internet, so the details of the message cannot be seen by anyone except SecurePay’s payment server. SecurePay uses a 128-bit digital server certificate provided by VeriSign.

The Australian Energy Council does not receive, process or store credit card numbers.

For more information visit SecurePay


Requests for refunds may be approved provided the request is made to the Australian Energy Council within seven days of the receipt of goods and the goods are returned undamaged to:

Executive Assistant
Australian Energy Council

GPO Box 1823
Melbourne Vic 3001


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+61 (3) 9205 3100