Nov 22 2021

Estimated Bills: What are they and how to avoid them?

Your energy retailer receives meter readings from your local distributor. You may be issued with an estimated bill if your meter couldn't be read. This factsheet details what an 'estimated read' means, how to know if you've been issued an estimate, and how to avoid them.

Related Factsheets


Extreme weather and electricity supply

Heatwaves and extreme weather can mean higher electricity demand periods. The Australian Energy Council and Energy Networks Australia highlight how the power system manages additional risks on higher demand days.

Jan 07 2022

Financial support: Help to stay on top of your bills

Energy retailers offer a broad range of confidential assistance and can help you to manage upcoming bills. If you’re feeling overwhelmed with other money concerns, you can also contact a financial counsellor. Financial counsellors are skilled professionals who can help you plan your way out of debt.

Nov 24 2021

Winter energy bills: Avoid a shock

This factsheet aims to help consumers use less energy and save money on their winter bills. It highlights the changes consumers can make at home, and also details the average costs for electricity and gas, based on location and season.

Apr 29 2021
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