The Consumer Energy Resources Roadmap has just been endorsed by Energy and Climate Change Ministers. It is considered by government to be the next big reform for the energy system and important to achieving the AEMO’s Integrated System Plan (ISP). Energy Minister, Chris Bowen, recognises the key will be “making sure that those consumers who have solar panels or a battery or an electric vehicle are able to get maximum benefit out of it for themselves and also for the grid”. There’s no doubt that will be important; equally there is no doubt that it is not simple to achieve, nor a certainty. With the grid intended to serve customers, not the other way around, customer interests will need to be front and centre as the roadmap is rolled out. We take a look.