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Further power bill relief on the horizon: Independent report
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Further power bill relief on the horizon: Independent report

An independent report has predicted power bills will continue to fall as new generation capacity enters the National Electricity Market.

BY AEC Dec 21 2020
Industry pandemic response recognised
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Industry pandemic response recognised

The Australian Energy Council has welcomed recognition of the assistance energy retailers have provided to customers impacted by COVID-19.

BY AEC Nov 30 2020
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Customers benefit from market deals

The latest independent review of the competitive retail market reinforces that electricity customers on market deals are enjoying significant savings compared to those on default offers.

BY AEC Oct 19 2020
Energy support available for customers
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Energy support available for customers

As households and businesses continue to be impacted by the COVID-19 pandemic, energy retailers say a broader government and energy sector consideration is needed.

BY AEC Jul 28 2020
Energy Data Right to foster competition
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Energy Data Right to foster competition

Giving consumers greater access to their energy data will help foster competition and assist households and businesses to get the most out of the competitive market, the energy industry said today.

BY AEC Jun 29 2020
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Support measures to help households in Victoria

The Victorian Government's support for households who may be struggling with their power bills is a welcome initiative and energy retailers stand ready to assist those having difficulties.

BY AEC May 13 2020
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Assistance available for energy customers

Following the release of the Statement of Expectations from the market regulator the Australian Energy Council (AEC) reconfirmed its members' commitment to assist customers experiencing financial distress.

BY AEC Mar 27 2020
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Victorian electricity market review highlights progress

The Australian Energy Council has welcomed the release of a new assessment of Victoria's electricity retail market that acknowledges the improvements undertaken by retailers.

BY AEC Nov 29 2019
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VDO decision highlights benefit of competitive electricity deals

The Victorian Default Offer (VDO) set by the Essential Services Commission and commencing on 1 January 2020 is a reasonable reflection of actual cost pressures on electricity retailers.

BY AEC Nov 25 2019
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Competitive market continues to deliver best value for customers

The Australian Competition and Consumer Commission's report into the retail electricity market reinforces that competitive market deals continue to offer the greatest value to consumers and that retailers have been responding positively to market changes.

BY AEC Sep 16 2019
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