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Energy companies trusted to deliver for customers

Energy companies trusted to deliver for customers

The peak body for energy retailers, the Australian Energy Council, has welcomed new consumer data that shows most households consider their power company is providing them with a value for money service.

BY AEC Jun 23 2021
Competitive market deals remain the cheapest

Competitive market deals remain the cheapest

While the announcement of lower regulated electricity prices is welcome news, customers have been urged to continue to shop around for even cheaper competitive deals from their energy retailer.

BY AEC Apr 27 2021
Further power bill relief on the horizon: Independent report

Further power bill relief on the horizon: Independent report

An independent report has predicted power bills will continue to fall as new generation capacity enters the National Electricity Market.

BY AEC Dec 21 2020
Industry pandemic response recognised

Industry pandemic response recognised

The Australian Energy Council has welcomed recognition of the assistance energy retailers have provided to customers impacted by COVID-19.

BY AEC Nov 30 2020
Customers benefit from market deals

Customers benefit from market deals

The latest independent review of the competitive retail market reinforces that electricity customers on market deals are enjoying significant savings compared to those on default offers.

BY AEC Oct 19 2020
Energy support available for customers

Energy support available for customers

As households and businesses continue to be impacted by the COVID-19 pandemic, energy retailers say a broader government and energy sector consideration is needed.

BY AEC Jul 28 2020
Energy Data Right to foster competition

Energy Data Right to foster competition

Giving consumers greater access to their energy data will help foster competition and assist households and businesses to get the most out of the competitive market, the energy industry said today.

BY AEC Jun 29 2020

Support measures to help households in Victoria

The Victorian Government's support for households who may be struggling with their power bills is a welcome initiative and energy retailers stand ready to assist those having difficulties.

BY AEC May 13 2020

Assistance available for energy customers

Following the release of the Statement of Expectations from the market regulator the Australian Energy Council (AEC) reconfirmed its members' commitment to assist customers experiencing financial distress.

BY AEC Mar 27 2020

Victorian electricity market review highlights progress

The Australian Energy Council has welcomed the release of a new assessment of Victoria's electricity retail market that acknowledges the improvements undertaken by retailers.

BY AEC Nov 29 2019

VDO decision highlights benefit of competitive electricity deals

The Victorian Default Offer (VDO) set by the Essential Services Commission and commencing on 1 January 2020 is a reasonable reflection of actual cost pressures on electricity retailers.

BY AEC Nov 25 2019

Competitive market continues to deliver best value for customers

The Australian Competition and Consumer Commission's report into the retail electricity market reinforces that competitive market deals continue to offer the greatest value to consumers and that retailers have been responding positively to market changes.

BY AEC Sep 16 2019

Energy data right will support competition

Giving consumers greater access to their energy data will help foster further competition and help energy users get the most out of the competitive market, according to energy retailers.

BY AEC Sep 12 2019

Never a better time to find a cheaper energy deal

The energy industry welcomes the introduction of a comparison tool that makes it easier to assess energy deals in the market.

BY AEC Jul 01 2019

Competition Helping Customers Cut Bills: New Report

The latest independent assessment of retail electricity markets has highlighted the ongoing value of competition and market deals in helping customers cut their energy bills, the energy industry said today.

BY AEC Jun 28 2019

Competitive Electricity Deals Remain Best

Energy retailers said final prices for the Victorian Default Offer announced by the government today are closer to actual retailer costs than those proposed in the earlier draft, but noted that the vast majority of customers still remained better off on competitive market deals.

BY AEC May 30 2019

Energy Comparison Rate Fast Tracked by Retailers

Energy retailers are fast tracking a voluntary comparison rate for power prices that will let households easily rank the best energy discounts in the market.

BY AEC Dec 14 2018

Consultation Essential: Energy Council

Reforms to the energy market must be properly considered, the energy industry said today.

BY AEC Aug 17 2018

Electricity retailers to work with Victorian Government to help consumers

Electricity retailers will work with the Victorian Government on the detail of the nine recommendations from the Thwaites Review it has accepted and welcomed the deferral of the proposals to introduce a basic service offer and abolish standing offers.

BY AEC Mar 11 2018

Competitive energy deals still the best value for consumers

Competitive energy deals continue to provide the best value to households, the energy industry said today.

BY AEC Dec 21 2017
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