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Energy Companies Support Financial Counselling Services

Energy industry members have stepped up to provide funding commitments to support financial counselling services, according to the peak body for retailers and generators, the Australian Energy Council.

BY Australian Energy Council Nov 21 2023

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NSW Electricity Check Up Highlights Challenges of Transition

The peak body for electricity generators and retailers, the Australian Energy Council, said the report to the NSW Government illustrates the extreme challenges being thrown up by the energy market transition.

BY Australian Energy Council Sep 05 2023

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Peak body says bill savings available to households

The peak body for electricity retailers, the Australian Energy Council, has supported the call by the ACCC for households and small businesses to take time to check if they are on the best electricity deal for their circumstances.

BY Australian Energy Council Aug 10 2023

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Default Market Offer confirmed as retailers work to deliver direct bill relief

Government rebates being delivered on electricity bills from July will make a real difference to the most vulnerable households and businesses, according to the peak body for retailers, the Australian Energy Council (AEC).

BY Australian Energy Council May 25 2023

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Cross-industry initiative to provide one-off $7.75 million boost for financial counselling services

Australia's financial counselling services will receive a $7.75 million boost following a donation from a group of organisations from across the banking, finance, insurance, energy, telecommunications and online gambling sectors.

BY Australian Energy Council May 11 2023

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Budget: Positive steps for the transition, but more to be done on capacity

The energy industry welcomes steps in the Budget to progress the energy transition, and is looking forward to seeing more details on the Federal Government's underwriting of critical firming capacity, according to the peak body for retailers and generators, the Australian Energy Council.

BY Australian Energy Council May 10 2023

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Retailers Partner to Deliver Direct Power Bill Relief

Electricity bill rebates being delivered through the Federal Government's $1.5 billion Energy Price Relief Plan will make a real difference for vulnerable households and businesses, according to the peak body for energy retailers, the Australian Energy Council (AEC).

BY Australian Energy Council May 09 2023

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National EV Focus Welcomed

The national focus provided by the Federal Government's electric vehicle strategy will be critical to stronger uptake amongst motorists, according to the peak body for energy retailers and generators, the Australian Energy Council.

BY Australian Energy Council Apr 19 2023

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Helping you get a better energy deal

It doesn't matter if you are an industry expert or a complete novice, if you haven't checked your offer recently, you can save money by comparing your energy bill and finding the best deal for your needs.

BY Australian Energy Council Nov 25 2021

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Support available for energy customers

Energy retailers have launched a fresh campaign to raise awareness amongst households and small businesses of the support available if they are experiencing financial difficulties due to COVID-19 or other reasons.

BY AEC Nov 24 2021

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It's easy to switch: Victorian Energy Compare

Switching to a new energy offer is easy and it can save you money. If you live in Victoria, visit Victorian Energy Compare a free, independent site that makes comparing your bill fast.

BY Australian Energy Council Nov 24 2021

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Campaign to highlight steps to avoid estimated power bills

The Australian Energy Council has launched a campaign to alert customers of steps to help avoid estimated bills which can occur when a property's electricity meter can't be physically read.

BY Australian Energy Council Nov 22 2021

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Positive measures outlined in EV plan

The Federal Government's plan to encourage more Australians to buy electric vehicles (EVs) is a further step forward towards our net zero emissions target, the Australian Energy Council said today.

BY AEC Nov 09 2021

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Energy customers can save by shopping around

The Victorian Energy Market report released by the Essential Services Commission only highlights how important it is for customers to speak to their retailer so they can get a better deal, the Australian Energy Council said today.

BY AEC Jun 29 2021

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Energy companies trusted to deliver for customers

The peak body for energy retailers, the Australian Energy Council, has welcomed new consumer data that shows most households consider their power company is providing them with a value for money service.

BY AEC Jun 23 2021

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Competitive market deals remain the cheapest

While the announcement of lower regulated electricity prices is welcome news, customers have been urged to continue to shop around for even cheaper competitive deals from their energy retailer.

BY AEC Apr 27 2021

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Further power bill relief on the horizon: Independent report

An independent report has predicted power bills will continue to fall as new generation capacity enters the National Electricity Market.

BY AEC Dec 21 2020

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Industry pandemic response recognised

The Australian Energy Council has welcomed recognition of the assistance energy retailers have provided to customers impacted by COVID-19.

BY AEC Nov 30 2020

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Customers benefit from market deals

The latest independent review of the competitive retail market reinforces that electricity customers on market deals are enjoying significant savings compared to those on default offers.

BY AEC Oct 19 2020

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Energy support available for customers

As households and businesses continue to be impacted by the COVID-19 pandemic, energy retailers say a broader government and energy sector consideration is needed.

BY AEC Jul 28 2020

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