An independent report has predicted power bills will continue to fall as new generation capacity enters the National Electricity Market.
The Australian Energy Council has welcomed recognition of the assistance energy retailers have provided to customers impacted by COVID-19.
The latest independent review of the competitive retail market reinforces that electricity customers on market deals are enjoying significant savings compared to those on default offers.
As households and businesses continue to be impacted by the COVID-19 pandemic, energy retailers say a broader government and energy sector consideration is needed.
Giving consumers greater access to their energy data will help foster competition and assist households and businesses to get the most out of the competitive market, the energy industry said today.
The Victorian Government's support for households who may be struggling with their power bills is a welcome initiative and energy retailers stand ready to assist those having difficulties.
Following the release of the Statement of Expectations from the market regulator the Australian Energy Council (AEC) reconfirmed its members' commitment to assist customers experiencing financial distress.
The Australian Energy Council has welcomed the release of a new assessment of Victoria's electricity retail market that acknowledges the improvements undertaken by retailers.
The Victorian Default Offer (VDO) set by the Essential Services Commission and commencing on 1 January 2020 is a reasonable reflection of actual cost pressures on electricity retailers.
The Australian Competition and Consumer Commission's report into the retail electricity market reinforces that competitive market deals continue to offer the greatest value to consumers and that retailers have been responding positively to market changes.
Send an email with your question or comment, and include your name and a short message and we'll get back to you shortly.