The peak body for electricity retailers, the Australian Energy Council, has supported the call by the ACCC for households and small businesses to take time to check if they are on the best electricity deal for their circumstances.
Chief Executive, Sarah McNamara, said there are still significant savings to be made by households by ensuring they are on the best market offers.
“Customers should contact your retailer to ask if they have a better option for your circumstances or you can shop around and compare offers. The easiest way is for customers to log onto the Governments’ comparison sites Energy Made Easy and Victorian Energy Compare.
“Your retailer cannot just switch you to a new market deal because there is a need for the customer to give their informed consent to any changes, which is why if you think you should be on a better deal you can ask your retailer or compare the market deals.
“While in some cases market offers may have increased more than the regulated price, it is a reflection of the cost of contracts and of supplying that the retailer pays for that electricity.
“It is worth noting that although there have been increases in most market offers, the ACCC has found that 90 per cent of advertised market offers remain below the reference price.”
About the Australian Energy Council
The Australian Energy Council is the peak industry body for electricity and downstream natural gas businesses operating in the competitive wholesale and retail energy markets. AEC members generate and sell energy to 10 million homes and businesses and are major investors in renewable energy generation. The AEC supports reaching net-zero by 2050 as well as a 55 per cent emissions reduction target by 2035 and is committed to delivering the energy transition for the benefit of consumers.
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