Giving consumers greater access to their energy data will help foster further competition and help energy users get the most out of the competitive market, according to energy retailers.
Welcoming the release of an Australian Competition and Consumer Commission position paper outlining the energy data access model, and the Government’s consultation paper on the data sets and access model, the Australian Energy Council’s Chief Executive Sarah McNamara said giving consumers more control over their data would encourage the tailoring of products and services to individual customer needs, and increase innovation.
“We know that the best way to lower energy costs for households and small businesses is through competitive markets and this initiative will support that.
“The key now is to deliver what is a comprehensive reform while continuing to ensure adequate protections for consumers, at the lowest cost for industry.
“In the meantime, there has never been a better time to engage in the market. The recently introduced Reference Price makes comparison easier, the Business Energy Advice Program helps small businesses benchmark their energy costs, and the Government’s independent price comparator EnergyMadeEasy are all available to save customers money today.
“We look forward to continue working with the government and ACCC on this critical reform to help deliver competitive and lower energy bills for all consumers.”
About the Australian Energy Council
The Council represents 21 major electricity and downstream natural gas businesses operating in competitive wholesale and retail energy markets. These businesses collectively generate the overwhelming majority of electricity in Australia and sell gas and electricity to over 10 million homes and businesses.
The peak body for energy retailers, the Australian Energy Council, energy companies and a broad range of consumer advocates have undertaken a unique collaboration to develop Best Practice for Energy Retailer Assistance .
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