Energy Charter to serve consumer interests

The energy industry has welcomed the launch of the Energy Charter as an important initiative to enshrine the interests of consumers at the centre of business priorities.

The Australian Energy Council’s Chief Executive Sarah McNamara said consumer interests remain a central focus for the industry as it manages the transformation of the energy system and continues to advocate for a stabilising climate and energy policy. 

 A number of the Council’s members are among the 17 businesses across the energy supply chain that have committed to the Charter and to building a culture and solutions required to ‘together, deliver energy for a better Australia’.

“Our members are committed to delivering the outcomes their customers expect,” Ms McNamara said.  “As the grid is increasingly decarbonised and decentralised, energy businesses will have an even greater role to play to ensure reliable, safe and sustainable supply that meets the needs of consumers.   The cross-sector collaboration and industry-led reforms the Charter will enable are essential to the delivery of better outcomes for consumers.

“We commend the 17 signatories and Energy Consumers Australia, for the development and launch of this important project. We look forward to its continued growth during this critical time for the energy sector and its customers.” 

About the Australian Energy Council

The Council represents 23 major electricity and downstream natural gas businesses operating in competitive wholesale and retail energy markets. These businesses collectively generate the overwhelming majority of electricity in Australia and sell gas and electricity to over 10 million homes and businesses.