Dec 10 2020

Heatwaves and electricity supply

Summer heat means higher electricity demand periods. The Australian Energy Council and Energy Networks Australia highlight how the power system manages additional risks on higher demand days.

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Financial support: Help to stay on top of your bills

Energy retailers offer a broad range of confidential assistance and can help you to manage upcoming bills. If you’re feeling overwhelmed with other money concerns, you can also contact a financial counsellor. Financial counsellors are skilled professionals who can help you plan your way out of debt.

Nov 24 2021
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Estimated Bills: What are they and how to avoid them?

You may be issued with an estimated bill if your meter couldn't be read. Here we detail what an 'estimated read' means, how to know if you've been issued an estimate, and how to avoid them.

Nov 22 2021
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Winter energy bills: Avoid a shock

This factsheet aims to help consumers use less energy and save money on their winter bills. It highlights the changes consumers can make at home, and also details the average costs for electricity and gas, based on location and season.

Apr 29 2021
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